Aquatech Vancouver Heating & Air Conditioning | Professional HVAC Services in Vancouver, BC & Surrounding Areas

VANCOUVER’S #1 HEAT PUMP SPECIALISTS

Your One-stop shop for all HVAC Needs

Top-Rated for Heating & Air Conditioning in North Vancouver, BC

Heating

Our Heating products are designed to provide efficient and reliable heating and cooling solutions for your home or business.

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Cooling

From ductless mini-splits to central AC units, our air conditioning products provide reliable cooling and improved indoor comfort

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About Us

Providing Comfort every hour, in every season

Aquatech Vancouver Heating & Air Conditioning specializes in high efficiency upgrades of your air conditioners, furnace, heat pumps, and more. Whether your project is residential or commercial, we are committed to delivering you unparalleled customer service – every time. We follow strict Covid-19 compliance rules to keep you safe. At Aquatech, we offer competitive rates while prioritizing both quality and customer satisfaction.

Why Choose Us?

Red Seal Certified Journeyman Technicians with 20+ years of industry experience in Vancouver, BC.

We leverage the success of our trained and certified professional team of heating and AC experts.

Servicing customers across the Lower Mainland and Fraser Valley, we are committed to providing unsurpassed solutions to ensure that your heating and cooling systems serve you for the longest time possible.

On top of our excellent customer service, our workmanship is second to none. There will be no surprises on your final bill and we’ll never try to sell you products or services you don’t need.

FINANCING OPTIONS

Flexible Landing Options Of Your New System

We know purchasing a furnace, central air conditioner, or HVAC system can be a large investment; this is why Aquatech Vancouver Heating & Air Conditioning has partnered with Finance It to provide financing options so you can stay comfortable in your home today.

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AQUATECH

Aquatech is a trusted leader in HVAC solutions, specializing in energy-efficient heating, cooling, and ventilation systems. With a team of skilled technicians, we provide top-quality service, from installations to maintenance, ensuring comfort and efficiency for homes and businesses. Committed to innovation and sustainability, we work with industry leaders like BC Hydro to deliver cutting-edge solutions that help customers save energy and reduce their environmental impact. Whether you need expert advice or reliable service, Aquatech is always ready to help.

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We are a certified American Standard dealer backed by their high quality furnaces and other HVAC appliances.

Testimonials

Aquatech Vancouver Heating & Air Conditioning on google

Google Rating

5.0

Based on 132 reviews

Aquatech Vancouver Heating & Air Conditioning

5.0

S Chung

01:25 17 Apr 25

I'm happy with my new Heat Pump installation from Aquatech, so I thought I'd share some of my experience.I had the choice of 3 companies to choose from to do the installation , but I picked Aquatech even though they weren't the cheapest. And I'm glad I did!From the salesperson to the administrator and the installers, they were all professional and pleasant to deal with.I'm delighted with the installation. The installation team of Trevor, Michael and Ryan was fantastic. They were professional and well-organized. Their work is very clean, and they put away everything at the end of each day, so my house isn't a mess and I can park my car in the garage.I especially like the fact that they would consult me every time they run into an unforeseen obstacle to advise on what they would do.The job started and finished on time as planned.I also want to mention that Alanna, the administrator/coordinator, made the whole experience so much more pleasant. She is a customer advocate.I've no reservations in recommending Aquatech to anyone looking to install a heat pump system in their home.Thank you,Serge

Andrea Wharram

16:40 15 Apr 25

Aquatech provided white-glove service from estimation all the way through installation and beyond for our heat pump and on-demand hot water. They helped us apply for our Canada Greener Home Loan program and guided us the whole way. Highly recommend!

Chate SUNTORNPADUNGPONG

20:11 08 Apr 25

I did research on which company to go for.I met with three companies for this project. After speaking with Quintin, I decided to go with Aquatech. They did not disappoint me. Aquatech did a great job installing dual fuel system. The whole process was smooth. The installation went really well. The staff here are very professional. Great communication. Alanna was awesome coordinating and answering questions and concerns. They helped me out with the process of getting Greener loan and the rebate. Alanna made things very easy for us. I would recommend Aquatech to anyone for quality work and products. Thank you

Joerg G

20:04 07 Apr 25

The Aquatech team recently installed a heat pump and four air handlers in our home, and we couldn’t be happier with the experience. From start to finish, everyone we worked with was exceptional. Quintin provided invaluable assistance during the planning phase, designing a system tailored to our needs and offering clear, detailed cost breakdowns. Marco and his installation crew were equally impressive, completing the job in just four days despite several challenges. Marco tackled each obstacle with skill, professionalism, and a friendly demeanor that made the process stress-free.We’re thrilled with how well the system performs, but what stands out most is the thoughtful placement of the components and refrigerant lines. The team ensured everything blends seamlessly with our home’s exterior, avoiding any unsightly disruptions. We highly recommend Aquatech to anyone considering a similar project—top-notch service and results!

Davis Shim

05:10 07 Apr 25

Fantastic service and guidance throughout. Great guys to trust if you have no idea where to start and what to do - they showed me every option and products available before coming to a decision.

Claire Benson-Mandl

18:09 04 Apr 25

We had our heat pump and tankless hot water system serviced yesterday by Aquatech. He did a GREAT job. Super thorough, respectful and timely service. Excellent work!

Chris Kelly

17:42 02 Apr 25

The Aqutech team was a pleasure to deal with and were amazing from start to finish. The estimator was detailed and solution focused for my needs, the office staff set me up for success with loan and rebate submissions as well as helping secure financing. The work crew was punctual, communicative, and professional. Aquatech are the company to use for any of your mechanical needs in the Lower Mainland. 10/10 would recommend.

Minho Jung

00:08 20 Mar 25

J May

22:11 17 Mar 25

Recent Heat Pump installation:- easy to get in touch with by phone- prompt service- creative / willing to listen to fine details that made the installation and the process of installation work for us- helped us with grant application- helped us to learn how to use the new system- quick follow-up and in-home appointments to help us with issues arising from us learning to use the new systemEveryone we interact with at Aquatech is professional, pleasant, and competent. They are nice people AND they know their stuff!Thank you Aquatech!

Seung Hyun Kim

07:36 13 Mar 25

We just installed duel system (furnace & heat pump) with aquatech. It was a very pleasant experience from initial meeting with Jonathan for quotation he explained very thoroughly and guys who came to install were very helpful to explain what they were doing and even brought some space heaters for us to use which we didn't need it because we already have some anyway after finish the job they explained the system very well and cleaned really nice.Allana at the office helped us with applying rebate from Fortis. We are very pleased with their service. I already recommended them to my friends.

Jonathan Suter

02:57 10 Mar 25

Very positive experience replacing our aging gas furnace with an all-electric Mitsubishi Zuba heat pump through Aqua-Tech. Mukhpreet and his install team were excellent. Very professional install with a clean end result—the document holder was a nice touch. We ran into a couple of issues post-install, but they were resolved quickly (thanks Yusaku!). This company stands behind their work. Alanna, the office manager, is also super friendly and organized. A great team all around!

Behrouz Shajari

07:05 07 Mar 25

Raj Gnanasekaran

20:28 24 Feb 25

I recommend Aquatech to my friends and acquaintances, not only they offered a price match from least expensive Quote I received from another contractor, but also completed installation adhering to Strata bylaws. Also, I'm happy with after sale service request, as they responded quickly and fixed a minor issue I had with the drain pan heater. Great Job! Best wishes to your team!

Richard & Cathy Paul

14:45 11 Feb 25

Terrific all round experience with Aquatech from the estimator to the crew who installed our heat pump. Good communication was maintained throughout the job with the office staff as well. Great professional job completed without any concerns. Highly recommend.

Jayne Breault

18:46 02 Feb 25

Quintin provided us with clear information to help us decide on new heating systems for both of our homes. The work was done soon after we agreed on the quotes, which were lower than a competitor. Alanna, one of the office personnel, was extremely helpful in applying for the available rebates as well. The installers were respectful and kept things tidy, explaining any modifications required prior to completing the work. We would definitely recommend Aquatech to all our friends. Thank you Aquatech.

Bill English

19:55 23 Jan 25

Aquatech replaced our boiler and hot water tank. They are one of the best companies I have dealt with. They were extremely well organized and communication was excellent. The work was completed quickly and efficiently, and I was impressed with the care their technicians took in protecting the floors and making sure no walls were were damaged. The workmanship of the technicians shows in the professional look of the finished install. I would not hesitate to recommend Aquatech.

Jay Rourke

22:45 17 Dec 24

Amazing company. The work was excellent and the team helped us along with financing and the rebate process. Great work, great team, great service! Highly recommended.

Pamela Lockhart

21:08 17 Dec 24

From start to finish -our estimate with Quintin , to Ken, who had a difficult electrical problem to work out- we were very impressed with the whole team.On time, polite, and they even cleaned up at the end of each day. We highly recommend Aquatech .Pam and Sandy

siu-hung ng

21:35 09 Dec 24

We just had the Mitsubishi heat pump installed by Aquatech Vancouver. I will say their team are so professional, from the start of meeting the sales advisor to the admin. office arrangement and the final installation. They all showed their enthusiasm, professionalism and always gave us peace of mind. Their workmanship are so neat and well done. I'm more than happy to give them 5 stars+. Thank you Aquatech team!

Gordon Tran

17:59 08 Dec 24

Good service . Very professional .

Danny Lee

20:13 28 Nov 24

I had a dual-stage heat pump/gas furnace installed by Aquatech, and they were amazing!The Admin office (Alanna) took care of registering me for all of the tax rebates, and the Federal Greener home loan. It was an easy process and I didn't have to worry about anything.The installation was quick, the Aquatech team talked to my strata and got everything approved and even painted the exterior piping to match my townhome siding, as per the strata request.I highly recommend Aquatech, they're fast and professional.

Betina Schonberger

19:24 27 Nov 24

Quentin was super professional, responsive and thorough in helping me navigate my heating and cooling options. The installation team were very efficient and cleaned up thoroughly after the extensive work, and Alanna in the office if amazing. She helped navigate and process the Federal Loan application. I can't recommend Aquatech enough.

Matt MacEachern

20:39 22 Nov 24

Outstanding advice and service from Aquatech Vancouver Heating. We have a small home in Vancouver and needed to replace our furnace and hot water tank. They had an expert calculate the space, electrical needs, water usage, and give us advice. We went for the environmentally friendly version: Heat Exchanger, dual fuel furnace, and Tankless Water heater. We could not be happier. They showed up right on time, worked tirelessly to get all 3 units in, and didn't leave til it was finished. They took care of a 'flicker' we had in our lights after the install, due to our old dimmer switches. They even stewarded the Fortis BC Rebate process. I would recommend in a heart beat.

Manshik Hong

16:30 19 Nov 24

Aqua 가족분들께 진심으로 감사드립니다. 이틀에 걸쳐 저희집의 오래된 개스 퍼니스를 깨끗이 철거하고 새로운 히트펌프로 완벽하게 설치해 주셔서 고맙습니다.처음 Jonathan의 전문적이고 실용적인 견적에 이어 Alanna의 신속하고 친절한 이메일로 Aquatech와의 관계가 시작되었으며, 그렇게 해서 가지게 되었던 우리의 기대를 히트펌프가 설치된 지금까지도 잘 유지될 수 있도록 적극 협조해 주신 모든 직원분들께 감사의 말씀을 드리고 싶습니다.특히 저희들은 처음에 언어 소통 문제를 걱정했었는데 Alanna의 예의바르고 적극적인 협조로 전혀 문제가 되지 않았으며 그 부담감을 완전히 덜 수 있었습니다. 또 히트펌프를 설치하시는 분들은 약속을 잘 지키셨고 친절하면서도 체계적으로 일하시는 모습에서 전문성이 돋보였습니다.그리고 또 언급하지 않을 수 없는 것은 Labor Warranty인데요 이것을 충분히 보장해 주셔서 정말 감사드립니다. Part Warranty에 이어 Labor Warranty가 10년이라는 것은 다른 회사의 1년과 비교했을 때 그만큼 설치 기술에 자신감이 있다는 것을 간접적으로 말해주는 것 같습니다. 덕분에 저희들은 그 긴 기간 동안 히트펌프의 고장에 대한 불안감에서 해방될 수 있어서 좋고요. 그래서 지금처럼 소비자 입장을 충분히 고려하셔서 Great Vancouver의 모든 사람들이 신뢰할 수 있는 Aquatech로 계속 잘 성장하시길 바랍니다. 감사합니다!

Atsuko Ada

01:56 13 Nov 24

Aquatech installed our tankless hot water system recently.Jonathan took time to explain everything to us and gave us good price. Marco and the team were professional, knowledgeable and very neat. They worked for three days, each day they cleaned up everything after they were done. After installation was finished, Marco explained about this new system and answered all questions we had. We were very happy to have them work at our house. And we are enjoying this tankless system.

Bob Boase

17:12 17 Oct 24

A first class company with first class technicians. Aquatech did my heat pump and processed all my rebates for me

Elaine S

23:49 15 Oct 24

This is a long overdue review that I have been meaning to write and opportunity to thank everyone involved.We had an American Standard Platinum 19 Series Variable Speed Side Discharge Heat Pump and Navien Tankless On-Demand Hot Water Heater installed during June 2023. We had an urgent need to get it done before the end of June and the Aquatech team very generously squeezed us in to what I am sure was a very very busy schedule.This is a complicated process with planning, installation, permits, rebates and trouble-shooting, and we are grateful for the knowledge, expertise, and very hard work of both the admin and technical teams.I want to take this opportunity to acknowledge and thank Roy for recognizing the urgency of our request, setting things in motion so quickly, and administrative support. Jonathan, for his knowledge, expertise, recommendations and also making things happen so quickly. James, OMGosh James - I can't imagine how we would have managed any of it without your incredible help and support through the complicated process with permits and rebates!!And the technical team, Daniel - thank you for all of your support and trouble-shooting. Arman, Manjinder and Arkan for all of your long days and hard work with the installation (I hope I haven't missed anyone!).We have been enjoying the benefits of this system for over a year now, and so grateful for the cooling in the summer and perfect heating in the fall and winter. With a 3-level house, it took a little tweaking to balance the temperatures on each level - cooler in the basement and warmer on the upper floor, but thanks to advice from Daniel we figured out a system that works and are very very grateful.And loving the on-demand unlimited hot water too! It takes a moment for the water to heat up but we never run out!Finally thank you Alanna, for your wonderful administrative support at the end of the project!I took a few photos and sorry that I didn't get more of the whole team. Thanks again!

Michael Lapin

00:49 08 Oct 24

Very thorough on install and cleanup. Very nice crew, who shook each other's hands after they shook mine on completion.... very good team.

Richard

16:14 26 Sep 24

I highly recommend Aquatech. They are very professional and did a great job installing our dual heat pump heating system and assisting with the rebates and loans. Special thanks to Jonathan, Marco and the crew; and the back office team including Alanna, James, Paul and Roy.

Casey Yee

23:13 20 Sep 24

While I received quotes from other companies, Aquatech was the only company that could answer all my questions about rebates, system sizing, and advanced heat pump options for my home, They guided me through the entire process. helped with all the applications for rebates, loans, energy surveys, and other paperwork. The entire process was made very easy for me, and I felt comfortable through all the steps. After installation, there was a problem with noise in the system, which a tech promptly helped diagnose and fix. Very happy with the work done and highly recommend to anyone. They are the real pros!

Zara Lau

17:06 11 Sep 24

Really pleased we chose Aquatech to install our heatpump and tankless water heater. Great service from the crew and from the back office.Now our home is very comfy, regardless of what the crazy weather is doing outside.Thank you Aquatech!!

Jonathan A

18:15 25 Aug 24

Aquatech installed a Mitsubishi Zuba central cold climate heat pump on our home in March. Overall their professionalism and process was excellent from start to finish. We had 3 other contractors come give us quotes, but aquatech stood out above all the others in how knowledgeable they are with installing heat pumps. They did the calculations at our kitchen table in terms of what type of system would best fit with our Energuide assessment, and how much it would cost. I would recommend this company to anyone interested in getting a heat pump. The system has worked beautifully since the install.

tomy tiangco

05:55 16 Jul 24

I recently had Aquatech install a new heat pump and complete HVAC system in my home in Vancouver, and I couldn't be happier with the service. From start to finish, the entire experience was seamless and professional.Alanna was an absolute pleasure to work with for all administrative tasks, including handling rebates. Her efficiency and friendly demeanor made the process stress-free and straightforward.The installation crew, including James and Jonathan, were fantastic. They were incredibly professional, arriving on time and maintaining a tidy work area throughout the project. Their attention to detail and expertise were evident, and they took the time to answer all my questions and ensure I was satisfied with the work.I highly recommend Aquatech for any HVAC and plumbing needs in Metro Vancouver. Their exceptional customer service and top-notch installation make them a standout choice. Thank you, Aquatech, for a job well done!

Tecno

17:34 14 Jul 24

Good customer service 👍

Matt Standish

18:06 11 Jul 24

Very professional and a great experience. The experience from quoting through to installation was smooth and accommodating. We’re happy with our new set up. Thanks again team!

Ross Brown

00:52 11 Jul 24

Very impressed with the service. Had an installation over a year ago and I noticed the cooling had stopped. They were out to inspect and repair the problem within the week. Would recommend to anyone looking for heat pump installation and repair.

C S

22:04 12 Jun 24

The team at Aquatech totally nailed our heat pump install in our townhouse, just in time for the summer heat. Every aspect of the process was top of the line: the team was knowledgeable, quick to respond, and patient with all of our questions.Aquatech supported us through the entire process: recommending an energy auditor, applying for rebates, working with our Strata, installing the system, and arranging our inspections.When time came for the actual install, Armin did a great job leading the project from start to finish. He was always on top of communication, kept me in the loop of the team’s progress, and was very thorough in the walk thru he provided after. The entire team was quick, efficient, and tidy - what more can you ask for.Special thanks to Roy, Alanna, and Quentin for their knowledge and support through the process - we’d do it again in a heartbeat. Thankfully, due to their incredible parts and labor warranties, we won’t have to!

Ching Shih

20:53 12 Jun 24

The main reason we wanted a heat pump system was to prevent my 96-year-old mom from getting dehydrated at home during summer. Elderly people often don't sense temperature correctly - she insisted on wearing a goose down jacket in 40°C weather.We are grateful that we made the right choice and got the heat pump system a month ago. The weather temperatures have been fluctuating, cold and hot throughout the season transition. With the heat pump, we can easily turn the heater on at night and early in the morning in my mom’s room to keep her warm, and turn the cooler on in the afternoon when the sunlight is directly on her room to keep her body temperature stable.Thanks to our project manager Daniel for leading a strong team that worked on the installation for three days from 8 AM to 4 PM. Special thanks to Marcos, who configured and finalized the setup of the heat pump, and showed us how to remote control the air conditioners. Your work was not only technically professional but also completed so carefully, cleanly, and neatly.Two surprises - the heat pump acts as both a cooler and a heater, allowing us to switch easily for the elderly (the brand Aquatech Vancouver selected is reliable), which is what a radiant heating system can't do. It was a significant installation job that required skills, careful planning, and experienced leaders like Daniel to guide the team.Last but not least, we received a $6000 rebate from BC Hydro before paying for the system. Yes, we are on the interest-free pay-after-3-month loan contract. Thanks to Alanna - she worked on the rebate so diligently like she is one of our family.

W House

18:01 28 May 24

We've been very pleased with the professional service and quality of the heat pump. I have since recommended Aquatech to some friends (who have likewise been impressed) and I would not hesitate to do so again.

Irina Iris

02:26 19 May 24

We are happy with Aquatech service. Installation was very professional and all technicians are friendly.

William Li

05:42 14 May 24

Aquatech recently installed our whole-house heat pump and heat pump water heater, replacing an older natural gas combi-boiler system which was nearing the end of its lifespan. Like most of their other reviewers, I would definitely recommend them as a professional outfit.We had received other quotes which were either vague or much higher, and Aquatech's was the only one which right-sized a system based on our house heating analysis. From start to finish, working with Aquatech was a professional experience, including fixed price quoting, good workmanship, and thorough cleanup afterwards.Despite a tight workspace, the installation crew under Mok were able to install a somewhat complicated system (attic ducted & 3 ductless heads). It was clear that this was an experienced crew who are consistently doing heat pump installations throughout the year, which is exactly the type of people you want working on your house.Even the electrical subcontractor Aquatech supplied to coordinate and implement the electrical service upgrade was top-notch.Finally, after-installation service so far has been very responsive from Jonathan and the rest of the Aquatech team.

jj smith

16:45 12 May 24

Aquatech recently completed the install of our cold climate heat pump. Jonathan came out to do the estimate and I was immediately impressed with his experience and depth of knowledge. He answered all my questions explaining the pros and cons of full cold climate variable speed central heat pump systems versus dual fuel cold climate central heat pump systems and provided quotes for both.I contacted four different companies and what made me decide to contract with Aquatech was Jonathan's knowledge and excellent customer service addressing all my questions and concerns and Aquatech's ten year warranty on parts and labour and very competitive pricing. Once I signed the contract Jonathan made every effort to ensure that my install was done quickly in accordance with my timeline.The install team were great: started work each day promptly at 8 am, answered all my questions, addressed all my concerns, worked quickly and efficiently, displayed great knowledge and skills, were friendly and courteous, cleaned up after all their work, and removed all debris and garbage. In particular the team did a FANTASTIC job of setting up a stable and solid base to support the air handler located outside.Would also like to acknowledge Paul and Alanna for their work in picking up the payment cheques, sending me updated invoices quickly, and preparing and applying for my rebates.All in all a GREAT job. I had a lot of concerns and was a bit anxious, but Aquatech allayed all my fears. I am VERY HAPPY and SATISFIED.

Jabbajabba Dudedude

03:59 09 May 24

Aquatech recently installed our heat pump and tankless hot water system and the process was good from the quote right to the install. We had a a bit of a tricky installation due to our power limitations and they provided multiple quotes every time that I updated our requirements, to meet our needs. We talked with other companies as well, but right from the initial meeting with Jonathan we could see that he had a solution that suited us and our house (at the best price too). When the installation came up (quite quickly) Marco and the team were professional, knowledgeable and quite willing to explain things so that we were happy with the work before they did it. They worked carefully and cleaned up everything after they were done. Finally Alanna in the office made sure that we were prepared and had all of the back up that we needed to get our Federal and BC grants. Like everyone that we dealt with at Aquatech, she was very helpful and great to work with. It was a big job and decision for us, but Aquatech made the whole process easy and I'm glad that we did it. I totally recommend them for anyone looking for a heating or heat pump solution.

Irina Jogova

18:46 01 May 24

The team, we were dealing with, while discussing the project of installation of heat pump in the house, was very professional. Not just the salesmen, with just the basic knowledge of what and how, but engineers, who knew the physics behind it. Cost of installation, rebates and the federal government loan, bills before and after, cost of maintenance - all these questions were duly explained. The team, which did the actual job, was respective, with proper attention not to mess things in the area, and taking adequate steps to keep the floor and the walls as they were.Very impressed with the attention, the company paid for us get the provincial rebates, and the loan, taking care of all our questions and concerns. Thank you very much! Highly recommend!

Colin Chang

17:20 26 Apr 24

I just wanted to say it was top notch service from start to finish. These guys were very efficient and detailed on all the work. Shout out to the folks involved(Jonathan, Roy, Mukhpret, Manjinder, Jasman, Ryan, Ken, Arkan, Arman and Alanna) Would definitely recommend to family and friends. Keep up the good work!

Cindy Chan

03:11 19 Apr 24

If I could give more stars I would! I've never been so impressed by any company from any industry before. From customer service, expertise, knowledge, communication, pricing, Aquatech is above and beyond. Jonathan really knows his stuff. He basically saved us after we were left in a very bad position by the original installer of our heat pump system. Y and his team, everyone of them were kind , courteous and professional. I was actually sad to see them go after they finished the job. I could go on and on and I wouldn't hesitate to recommend them to anyone. I totally trust them! Thank you guys!

Karolina Lindberg

00:35 19 Apr 24

I'm extremely pleased with the entire process, from the initial quote to installation. The customer service was outstanding. Their assistance in applying for grants is a significant advantage that ensures the process is seamless.

Frances Young

23:06 17 Apr 24

I can’t say enough about this amazing group of people and by the looks of all the google reviews, we all had the same experience. Aquatech Vancouver Heating &Air conditioning truly exceeded my expectations. They replaced both my old furnace and hot water tank with a Mitsubishi heat pump and Navien tankless on-demand hot water heater. These are the people that got me through the installs and administration:1. Jonathan: Our initial point of contact, Jonathan, impressed us with his professionalism, organization, and extensive knowledge. His expertise won my husband over during our first interaction. When we met again during a second visit, Jonathan patiently explained the heat pump process to me, as I was new to this technology. He even collaborated with us on vent placement, finding creative solutions that suited our needs. We met other technicians from other companies and they didn’t have the same professionalism. And the quotes from other companies just couldn’t compare to the quote from Aquatech. It was an easy decision.2. The Installation Crew (led by Mukhpreet): The installation team was outstanding. They worked efficiently while maintaining a clean and tidy work environment in our home. We had 4-5 trucks in our driveway, with a full crew. Mukhpreet and the team ensured our satisfaction each day, going above and beyond to address any concerns. On the final day, Mukhpreet stayed late until I got home to personally explain the system to us, ensuring we felt comfortable with its operation. The team was clean, efficient and respectful of our home.3. Alanna: And I’m saving the best for last. Alanna provided exceptional support throughout the entire process. From managing timelines to pre and post assessments and rebates, she guided me ever so patiently. Annoying phone calls from me only to be answered so politely and thoroughly until I felt comfortable with the process. Alanna truly understands the importance of customer service, ensuring the customer has all the information and is available for questions. I really don’t know how she does it, because even though I felt like I was her only customer, I knew she had a long list of other people she needed to help. And thanks to her efforts, we were able to take advantage of all available rebates, making our investment even more worthwhile. I think she’s still looking for rebates for me!The whole process was so smooth and they scheduled us in quickly and had it all done within 3 days. It is now post install and Aquatech are still supporting us with any questions we have or if we require further guidance. We love our new heat pump and tankless heater. Our house is now balanced with the right temperature on all floors and every room.Thanks Guys. I wish you could do all the reno's in our house!

AJ Woodworth

00:59 17 Apr 24

I can’t say enough about what an incredible experience it was working with Aquatech. We had a rather complex situation and their expertise made it possible for us to get all the things we wanted including a heat pump and hot water on demand. They were so knowledgeable, upfront with pricing and also helped us be aware of the rebates and filed them as well! Alanna in the office is the best! If I could give more than 5 stars I would.

Steve Cobbin

21:45 16 Apr 24

Johnathon who did our quote was excellent. Since our gas furnace was not working in December, aquatech expedited the work and installed our new furnace and heat pump within 3-4 days. Johnathon also went over all of our options with government grants as well. I have no qualms to highly recommend this company.

Pesi Unwalla (Pesi)

18:29 08 Apr 24

We recently had Aquatech install a heat pump for our home and cannot fully express our gratitude for the excellent service we received. The installation was smooth, timely and efficient, and furthermore, the help we received in applying for and getting all the rebates and grants was invaluable to us. They took care of every aspect of the application process, Leaving us with nothing to do. Their customer service was beyond helpful. Thanks Aquatech!

Tom

15:17 02 Apr 24

Had central ac installed. Service was extremely timely and technical issues requiring attention over Easter weekend were dealt with thoroughly and promptly. Looking forward to a cool summer!

Chris Roscoe

16:46 15 Mar 24

In looking for our new heat pump we contacted three companies for quotes, Aquatech was by far and away the most professional company, Jonathan was able to answer all our questions and most importantly for us, why the system he recommended was more suitable than what the other companies had recommended.From then to the installation was a very smooth process, Aquatech helped us navigate the grant and loan processes with ease.When the installation came we had four very nice trucks arrive with very professional and conscientious technicians, who were all excellent at their jobs and communicating well throughout the process, they did not leave until we fully understood how to operate and maintain our new heat pump system.Finally, post installation, our communication and follow up with Aquatech’s office staff has been a breeze, we received our final invoice promptly and Alanna has been very helpful in processing grant applications as well as the bridge financing until the grants come in.We have zero regrets in choosing Aquatech, we have already been recommending them to our friends looking for heat pump systems.Our heat pump system has been working great for us with its quiet, consistent heat, and we are especially looking forward to staying cool this summer.

justa roadwarrior

04:09 08 Mar 24

They quickly installed our Heat Pump and new hot water heater so we could get all the rebates as possible beating the deadline by days!!:)

Helen Mirfield

23:38 20 Feb 24

Thanks Aquatech for the installation of my heat pump system.I really appreciated the assistance from the office staff, Alanna for connecting and dealing with all the rebates, forms etc. Made a huge difference to not have to do all that work.While I was happy with the overall installation, even with a few delays I would have appreciated more information and details prior to the installation of the electrical upgrade. There were several areas that I would have been happier knowing about, the changes and additions of the cable and pole at my expense and location of a new box on the outside wall.Prior knowledge of additional wiring being installed through basement would have been helpful not just at the time of installation.Overall I am happy with the heat pump system and would recommend Aquatech.

Noah Choy

21:15 30 Jan 24

When we started exploring heat pump options for our home, we felt somewhat lost. Fortunately, our consultation with Jonathan at Aquatech proved invaluable. He expertly guided us through the process, presenting tailored options that considered the unique layout of our home.Navigating the Strata approval process and collaborating with the management company and engineer, Aquatech showcased their remarkable ability to address questions and ensure a smooth journey. They even helped us figure out the rebates and government loans incentives. The efficient two-day installation, marked by precision and attention to detail, left us highly satisfied. The Mitsubishi PUZ-HA24NHA1 outdoor unit was strategically placed for minimal noise impact, insulated Copper Line-sets running through the building envelope to the furnace room further demonstrated their attention to detail. The result is a heat pump system that operates quietly, efficiently, and impressively maintains a warm and comfortable home even in subzero temperatures. The custom fitting of the indoor Mitsubishi PVA-A24AA7 Air Handler Unit was executed with precision. We wholeheartedly recommend Aquatech for their expertise, dedication, and commitment to their clients.

Katherine Choy

19:47 27 Jan 24

We had an excellent experience with our heat pump installation. Aquatech walked us through every step. They were quick to respond to our questions and assisted with grant applications. We had a good experience with every single member of the Aquatech team and would highly recommend their services!

Tomasz Kampioni

18:33 24 Jan 24

Aqua-Tech recently installed a heat pump at my house, and it was the best experience I've had with a contractor. They invested time analyzing my needs and provided excellent advice. The installation crew was professional, timely, and left the place spotless. Aqua-Tech also assisted with rebates, making the process hassle-free. I highly recommend Aqua-Tech for anyone seeking heating solutions. Their team's exceptional qualities and consistently high-quality service make them stand out in the industry.

Anthony Ma

17:17 19 Jan 24

Aquatech installed a Daikan heat pump system (8 heads) and a tankless water system in my home and I couldn't be more satisfied with the level of customer service and installation execution. Facilitating the entire rebate process with various agencies is a bonus and I would recommend them to anyone.

Richard & Anita Orazietti

23:57 09 Jan 24

We had a first-class experience with Aquatech for the installation of a Daikin Ductless Multi-Split Heat Pump system (HVAC). We wanted air conditioning for our home, but our installation was complicated as we had a modern home with radiant floors and a very little space between roof and ceilings to run refrigeration lines. Despite the challenge, the Aquatech team went out of their way to find a solution that worked on time and budget. The AC works according to specifications and we're happy. Further, Aquatech managed the process to apply for the Federal Government rebate, which was helpful. All in all, excellent customer experience!

KJ Kim

00:28 09 Jan 24

Excellent work and outstanding service from start to finish. I really recommend this company!

Georgina Havelka

04:09 22 Dec 23

Aquatech installed a heat pump, on-demand water heater and upgraded our electrical panel (via a sub-contractor). Their service and communication was excellent throughout and when we had a follow-up issue with the water heater. The office manager was highly knowledgeable about Canada and BC rebates and helped me apply for them. These types of big upgrades are quite involved and I was happy with the work from Aquatech and their crew.

Gordon Lochhead

15:54 17 Dec 23

Our experience with Aquatech has been very positive. Work was done in a timely manner, the crew always showed up on time. All work was done quickly and professionally. We are very happy with our new heat pump installation.

John Ullrich

18:30 14 Dec 23

I contacted 3 different HVAC providers regarding converting my electric baseboard heating to a heat pump system. They were clearly the most professional and also provided seamless assistance with the federal and provincial rebate processes. I installed the Daikin Ductless Multi-Split Heat Pump after very useful consultation with staff and technicians. Installation was very efficient and timely while the quote and invoice matched:) Even though I've already paid, the aftercare so far has also been excellent in answering my questions, dealing with the unique aspects of my situation and generally making the process easy for me. This is no small consideration and I hope it continues. I have no hesitation in recommending them.

Sophia Tiu

07:42 06 Dec 23

After 4 long days of shivering cold in the house, I got our dead old fellow replaced with a brand new high-efficiency American Standard furnace just so recently by Aquatech Heating.A BIG, BIG THANK YOU‼️ to Aquatech Heating. We were so impressed by how fast the team came starting with the very knowledgeable, super friendly, expert technician/project lead Jonathan Kwon who quoted me immediately after his thorough inspection. He gave me top priority by delegating his team led by Muhk to come to my house the following morning for installation. I was so impressed by their punctuality and quickness in doing their job. They seemed like they really knew what they’re doing. No delays. No long breaks. No horsing around. They meant business through their diligence and expertise.Now, we have very well-regulated heat after getting a brand new furnace installed. It automatically stops pumping heated airflow once it reaches our desired heat temperature. Got great maximum energy rebate and company discount🙌 High five for that‼️I love the evident space-saving concept because of its petite size. White PVC pipes, that can trap heat, replaced the old bulky aluminum ones that conversely blew away all the heat. Swift and smooth process from thorough inspection, customer-friendly quote, explanation and comparison among brands, quick and professionally done installation to clutter-free cleanup. Aquatech, you’re the BEST and highly recommendable‼️‼️👍👍Can’t go wrong with them. So awesome team‼️👏👏👏Can’t wait to see my next energy bill go down and fill my pockets with more savings‼️😃

Hyun Lee

00:07 06 Dec 23

I had my heat pump and tankless water system installed about a couple of years ago. Jonathan and Daniel did a great job accommodating our needs and dealing with the city. Thank you for superb customer service anytime I needed it. Also, I cannot forget about James, who helped me through the entire rebate process; he's such a nice guy, to say the least. I have to say, the Aquatec team has a high sense of agency and cares for its customers. Highly recommended!

Megan Ho

21:41 30 Nov 23

The folks at Aquatech are professional and easy to work with! We had the heat pump installed within two days. They took care of everything, from the installation to the grant applications. They were always prompt with their responses and the process could not have went smoother. Shoutout to Jonathan and Alanna for the great work, thanks guys!

G. Pon

03:58 22 Nov 23

Johnathan, Daniel and the crew were great. Our furnace system of our 22 unit apartment building was installed well. Communication among the crew and project managers and myself the owner was professional and courteous. Any unforeseen issues during the install was discussed and dealt with promptly.Our project was a complete removal and disposal of the old 40+ yr old system and installation of new commercial boilers working in tandem. Johnathan came through with the detailed initial assessment and quote. Daniel then arrived with the crew with the detailed deconstruction and reconstruction/install.Pricing of the project was very fair and honest.I would have no issues recommending them to others. All standard owner maintenance was explained in detail post install. We're quite pleased with the commercial Navien system thus far.Guy

Findrew Au

08:49 24 Oct 23

AquaTech helped us replace our old water heater and boiler with a new Navien combi boiler/heater. They've been very responsive to my inquiries, punctual at their appointments, well organized in the design of the pipe layout & config on the walls, professional in their handiworks, well-communicated throughout the entire project progress, thorough in sealing all our walls & ceiling back and cleaning up our floor & hallways afterwards. I'm very pleased by their professionalism, project planning & execution, communication, and the helpfulness & friendliness of their technicians. My special thanks to: Majinder, Marco, Mukh, Daniel, Arkan, Jonathan, Roy, etc. Certainly, I'd recommend them to my other families & friends.

Miklos Dietz

16:21 06 Oct 23

Great experience overall, excellent installation, premium service, worth the price. Everyone was exceedingly friendly and professional.

Tony Tinnion

01:32 17 Aug 23

We are very happy with the whole interaction with AquaTech.Everyone involved, from the initial visit to the final install has been knowledgeable and professional.The technicians in particular did a great job over the last 3 days getting the service installed. We went with a Daikin Multi-Split Heat Pump System with 3 head units. The guys, Mukhpreet, Alex, Manjinder and Trevor, arrived promptly, worked hard, kept everything clean and overcame the complications of our older house using a combination of experience, smarts and hard work

Raj Puri

20:16 02 Aug 23

Outstanding Professional install of heat pump and Tankless water heater.

Ivan Tang

21:34 21 Jul 23

Aqua-tech helped install a Daikin Ductless Multi-Split Heat Pump System with 4 heads for our unit and overall was a smooth process. Loved that they also helped with the confusing grant applications. They also sent someone to help check out a small issue with one of the units and could tell they are passionate on doing right for the customer.

Oliver Kaulfuss

00:59 20 Jul 23

We had Aquatech install a 3 head Daikin Ductless Multi-Split Heat Pump System in our place and they did a great job! They were fast, professional, clean, and courteous. They took care of the permitting with the city and worked with our townhouse strata to provide what was needed for strata approval. I wouldn't hesitate to recommend them for your HVAC needs!

Bryan Yee

21:53 18 Jul 23

We installed the Daikin Ductless Multi-Split Heat Pump System (5 heads) and its excellent in keeping our home cool during the hot summer.

tom ying

02:25 06 Jul 23

Jonathan, James and their team are the best! They take very good care of the entire install, from scheduling the energy assessment, the paperwork for the rebates, the install date and follow up care too. Any issues they will follow up and take care of right away. Highly recommend his team to anyone- we’ve been telling all our family and friends!

Emily & Jeremy Peterson

19:58 13 Jun 23

Thanks to Jonathan, Roy and the crew, we will now be able to enjoy a safe and comfortable environment in our home during warm summer days. They made the process headache-free and efficient for us, including taking care of unanticipated hurdles with city permitting. They completed the work quickly and within their estimate. Would recommend to friends and family.

Victoria Louie

17:10 06 Jun 23

After getting quotes from 8 other companies for a heat pump/mini-split system, we were feeling frustrated and demoralized by pushy sales tactics, ridiculously short labour warranties, lack of knowledge about government rebates, and overinflated quotes. Aquatech was the last company we reached out to, and we almost wrote them off due to how busy they were and the time it would take to get their quote. Thankfully my husband pointed out that busy was a good thing and to my surprise, Aquatech opened up their schedules in order to accommodate our timeline, which offered our first glimmer of hope.During our initial meeting with Jonathan, it became clear that Aquatech knows what they're doing. From giving us a clear idea of how the lines would be run, to confirming outdoor unit placement per our specifications, Jonathan proved to be both professional and very technically knowledgeable. Unlike with a few other companies' sales associates, I never felt intimidated or pressured when speaking with him.Although unable to beat our lowest quote, Aquatech was able to come close while also boasting a substantial labour warranty. Despite a snafu with the delayed availability of Mitsubishi equipment that we had originally been quoted for, Aquatech set us up with an even better Daikin system, while still adhering to our budget and timeline (May 2023). The install crew got the job done in 4 days, bringing in more team members as needed to ensure the schedule was kept to. Kudos to the lead, Yusaku, for being attentive to our concerns and questions every step of the way. We really enjoyed working with him, and the team seemed to have fun together despite the heat and complexity of the job.Our Daikin system runs well and is super quiet, and the lines look great and so clean -- I honestly don't even notice them when I am in our yard, which was my biggest fear in moving forward with a ductless mini-split/heat pump install. We are very happy with Aquatech's work and would definitely use them again for any future HVAC needs that arise.

Justin M

23:28 31 May 23

They installed a ductless mini-spilt and venting for my house with an in-attic installation. Jonathan was thorough and patient in explaining the process and our options. The installers were pros who kept the place clean. They were responsive, on time and on budget. Honestly, we are not sure how they managed to do such a thorough and tidy job considering the tiny attic they had to work in. We have nothing but positives to say about Aquatech as they delivered exactly what was promised.

Yes Sir

23:28 28 May 23

I used AquaTech for heat pump installation and tankless hot water system installation. The salesperson Jonathan was extremely professional and patient, answering a lot of our questions. The installation crew are great! They worked overtime during the worst 2 days of snowstorm in Dec 2022 to get the heat pump and tankless hot water systems installed and running. AquaTech also helped out with all the rebate applications and financing applications as well, sparing us all the headaches. I would highly recommend AquaTech for heat pump & tankless hot water system installation.

Mike Atkinson

02:55 22 Mar 23

Aqua-tech installed a mini split heat pump system for us in March 2023. Everything about the process was first class, from meeting with Jonathon and receiving quotation, to dealing with James on grant applications, etc. which they are taking care of on our behalf.The installation crew headed by Arman were all excellent. It was a major project for us with interior units being installed in five rooms of our house on three levels. They were tidy, efficient, and worked extremely hard to complete the project in just over 3 days.Aqua-tech was more expensive than another quote we received, but we are delighted with the finished product and have no hesitation in recommending their services to others.

John Swanson

17:29 02 Mar 23

I researched Consumer Reports for the most reliable brands of heat pumps with high customer satisfaction, and chose American Standard because they had a local installer in Vancouver BC.Aquatech sized, quoted and installed an American Standard heat pump. They also took care of all the paperwork to apply for municipal, provincial and federal grants.The work was done on time, on budget, with minimal impact on our life during the install. The tech crew (Arman, Arkan, and Manjinder) were professional, friendly, helpful and responsive to requests.Altogether a good experience! I can recommend Aquatech to others considering a heat pump.

Maureen Reilly

17:55 09 Sep 22

Aquatech is booked solid on heat pump installs for months in advance for a reason. They have a great formula that they follow that makes them very efficient. The install team were terrific - everything was done within the duration estimated, including a not-small clean up job at the end of each day. We had EVERYTHING done - heat pump install, tankless water heater install plus an electrical upgrade to deal with the extra load.Their approach took all of the potential headaches out of our hands - they organized the 3rd party inspector needed to get the federal grant and are taking care of the grant applications at all levels - federal, provincial and, luckily for us, City of Vancouver. Their approach ensures our rebates/grants are the max available.Shout out to their electrician, Indy and his colleague, who were really nice, helpful and really efficient - it was not a small job! The rest of the install team - Jamal, David, Arman and Singh were professional and efficient, as well as very tidy. Coordination of all parties needed, plus addressing all our questions and the entire rebate application process was handled very professionally by James.A consideration for the homeowner is the additional work needed - replacing drywall, adding insulation to improve the home's overall efficiency, addressing any existing ducting issues to ensure good airflow. Also, if doing an electrical upgrade, consider that it may, as it did for us, prolong the completion of the job due to the required scheduling of BC Hydro around the set up stage & the connection stage.The American Standard unit is SUPER quiet - it runs on the side of the house, not far from our back deck and I'd say our dishwasher is noisier than the heat pump fan. They put a solid stand under it that will last; we recently noticed another home in the neighbourhood with a heat pump that was placed on a couple of wood logs, which will rot over time. Ours won't.All in all, really pleased we went ahead with this and glad to have cooling this summer that is much less impactful on the environment.

Fiona Beaty

18:25 06 Sep 22

Aquatech is a fantastic company to work with. They installed a heatpump for me and I couldn't be happier with the process from start to finish. They're reliable, professional, and good value. Highly recommend.

OMAC Taekwondo (OMAC Taekwondo)

20:58 09 Aug 22

Aquatech was great! The main guy I kept in touch with, Jon, was very professional and did a great job in explaining all the different options and choices.We ended up getting the ductless mini split heat pump, which is working like a charm!The staff there was so great as well, very professional and kept everything clean, which I know some companies do not do well. I highly recommend this company for any of your HVAC/heating/AC needs.

Jeremy Hessing-Lewis

20:28 17 Jun 22

We had Aquatech install an American Standard Platinum 19 central heat pump and a Navien tankless hot water heater at our house in East Van. Their team did excellent work on the install and managed to adapt the new technology to our 110 year old house. I was apprehensive about the noise, but the new units are nearly silent and we don't even notice them. With the current rebates and our efforts to reduce carbon emissions, my only regret is that I waited so long.

Arri Blanca

04:18 11 Jun 22

I'm not sure if all the good reviews are legit. I found the company on BC Hydro's website as they are a HPCN member and it is required to get the rebate. I choose the company because of the proximity to our home and the 'stellar' reviews. I called on April 22, 2022 and it went to VM so I left a message informing them that we are interested in installing a heat pump & requested a callback. No response. I called again on May 2, 2022 and left another message and still received no response. After over a week with still no response I filled out a web form on their site (name, email and request) for a quote. As of today still no response. I understand companies are busy but not returning business calls after multiple attempts is just not good business ethic.***UPDATE*** I was surprised to get a call from Aquatech after not hearing back from them. Jonathan called, apologized, and explained how my messages perhaps got lost and if we are still interested would like to us book an appointment. I didn't see any harm in finding out what they have to say and at best, it would be a good comparison to a local competitor who came not too recently to assess how much to install a heat pump in our home.I was surprised that Jonathan was able to accommodate our work hours and book us at 6 pm the week after (apparently they are super busy so after office hours visits might work better sometimes). We are glad we gave Aquatech a second chance. My husband joked the company must have sent their best man because Jonathan was extremely knowledgeable about the product and service. We were provided a very detailed quote a week after the visit. What's even better is that Aquatech does all the leg work when it comes to the BC and Federal rebates available and they offer great financing. It was by far a much better appt compare to the other company. Our appointment with Jonathan was very thorough, it didn't feel like a sales pitch and we felt no pressure to commit to anything. Our installation is booked for mid-August and will provide a full review then. If you called Aquatech and haven't heard back just be patient. They are proving to be worth the wait.

Chris C

19:42 28 Apr 22

Our hot water tank and ancient gas furnace both needed to be replaced. After researching and communicating with different contractors, we had both done by Aquatech. Pricing was competitive and quality of work was excellent. Guys on site were punctual and courteous. There were some issues with the furnace install that Jonathan resolved quickly and the city inspector noted it was a solid installation compared to some of the poor jobs by other companies that he sees - always good to hear! Also James at the office was very responsive and helpful in processing the rebates available from Fortis at the time. Thanks again, guys!

pat maher

16:56 29 Mar 22

I can not give these guys enough stars. They are amazing. We just had an American Standard heat pump installed, and not only is it amazing, the crew that installed it were incredibly efficient and professional. Both them and the heat pump are super efficient. To top it all off they are handling all the rebate paperwork for me!!!!

May Chau

22:09 28 Mar 22

Aquatech just did 200 AMP electrical service upgrade, installed American Standard Platinum 19 Central heat pump system & Navien tankless hot water heater for our house, the whole project was done to our great satisfaction. The electrician & the installation team were very efficient, polite & professional. They even did a good job with cleaning up the site after completing the work. Thanks for the excellent work 👍👍

Philip Cuff

15:50 27 Mar 22

Unprofessional and disorganized company. We do not recommend. There are much more professional companies out there with excellent customer service. Aquatech is not one of them.

Kevin Cheng

00:01 24 Mar 22

I'm blown away by Johnathan's patience, knowledge and openness about my heating requirements! We are thinking of switching to an electric heat pump, but got multiple info that was making things confusing and stalling our desire to do anything. I' m glad to call Auqatech for a consultation and quote. Best part was meeting Jonathan who took the time out to explain their services and experience, dispel myths, and provide clear recommendations. He spent over an hour checking out our existing equipment, walking the inside and outside of the house, and answering any questions raised. Although I haven't dealt with the company yet, I was already impressed by what I experienced and felt like I need to add another feather to their cap. Good job and I hope you'll have a chance to work with Jonathan!

James Birtch

00:53 22 Mar 22

I was given a Heat Pump installation reference for AquaTechVancouver by a family friend and am very grateful for that recommendation. Jonathan and his team provided a competitive quotation for a top tier American Standard Platinum 19 Central heat pump. This unit will easily provide both winter heating and summer cooling while reducing my carbon contribution to global warming.What was a very large bonus was their helpfulness in organising all of the various rebates available from both Federal and Provincial sources. They were also able to provide access to an independent Energy Home Inspection which is required for the federal grant. Other companies were leaving it up to me to navigate through all of that on my own and at my risk if I missed some detail or another. This was a great peace-of-mind point for me.The installation team were very professional, taking all of the necessary steps to both remove my old forced air furnace and neatly install the new system. They followed up with American Standard supplied documentation and a 'walk-through' on the operation of the system and it's components. Site cleanup upon completion was perfect along with a follow up inspection by Jonathan.So overall, an excellent and stress free experience. I highly recommend.

Darryl Kong

05:15 05 Mar 22

We went with Aquatech to replace our inefficient gas furnace with a Ductless Minisplit Heat Pump System and to also install an L2 car charger in our garage. Jonathan and his team were extremely knowledgeable and provided great service. They worked outside in extremely cold conditions but that didn't affect their quality of work. Would definitely recommend. Thanks Aquatech!

Richard L.

20:13 10 Feb 22

We used Aquatech to replace our old furnace and hot water tank system with an American Standard Cold Climate Central heat pump, tankless water heater and as well as a 200 amp electrical service upgrade. Jonathan as his team were very responsive and were able to fit us in to install the system within a week of doing an assessment of our current system. The installation was very quick for the hot water tank - unlimited hot water was a welcomed upgrade! The heat pump was installed the following day and Jonathan's team thoughtfully provided us with portable electric space heaters while our furnace was being decommissioned. We've had the system in for a little over a month and it's worked flawlessly. James on their admin team has been a great help in navigating the current rebates available to Vancouverites and identifying additional bonus rebates that we can take advantage of. He's taken on the rebate application process which has made my life easier.

Jeffray Hongs

19:17 08 Feb 22

Aquatech did a great job for our new heat pump system. Jonathan was very thorough with explaining the different systems and how the current rebates work.Our system was installed in two days and they came back and fixed and repatched the walls that were damaged during the install.Now we'll have an eco friendly system on top of air cooling for the summer!

Andrew Wong

23:53 28 Jan 22

When I finally decided on going with a heat pump I did my research and called around many different HVAC providers to get an idea of pricing and available products. After speaking to the different companies and being slightly overwhelmed with the whole process only one company had a representative provide me reassurance and all the information I needed in order to make a sound decision. Jonathan Kwon really knows the industry and his products. He quickly addressed all my questions and concerns. We spoke prior to my possession of my house and when possession came, him and his company were ready to resolve our heating and water heater needs. We decided on a ductless mini split heat pump and tankless water heater. I was advised of all the current rebates and James from Aquatech went above and beyond explaining the process and helping with the application of all the rebates. Install day came around and the Aquatech crew worked long hours to ensure the job was done properly and professionally and within the timeframe they estimated the job to take. We couldn't be happier with the decision to go with Aquatech. Jonathan and James really do provide customer service on another level. If you are in the market for any HVAC/plumbing needs give them a call, our family is really glad we did. I would definitely recommend them and my friend actually also installed a heat pump through them after my referral and he is also very pleased with the work. If we have any future HVAC/plumbing requirements we would not hesitate to contact them again.

Akira Teramoto

05:25 18 Jan 22

We installed a variable speed heat pump through Aquatec last November. Even though most installers were busy and it was hard to get a quote, Jonathan completed a consultation, provided a quote and arranged the installation. Jonathan and his team were smooth and efficient, and they were very thorough in the follow up. They also provided advice and support for the relevant rebate claims that were available.

T Carolan

01:03 06 Dec 21

We found Aquatech a great team to install our new high-efficiency furnace. We received excellent service start to finish, a terrific price on an American Standard unit, and first-class work. The inspector even complimented the job. These guys are tidy and respectful workers. They helped with the paperwork and we're already saving money on our gas bill. Happy to recommend them!Deep Cove, North Vancouver

Sayenden Supramaniyam

18:02 16 Nov 21

Jonathan and his team are great. They were very informative, fast, and comprehensive. We replaced our defunct boiler/hot water tanks to a Combi system.

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S C.

01:25 17 Apr 25

I'm happy with my new Heat... Pump installation from Aquatech, so I thought I'd share some of my experience.I had the choice of 3 companies to choose from to do the installation , but I picked Aquatech even though they weren't the cheapest. And I'm glad I did!From the salesperson to the administrator and the installers, they were all professional and pleasant to deal with.I'm delighted with the installation. The installation team of Trevor, Michael and Ryan was fantastic. They were professional and well-organized. Their work is very clean, and they put away everything at the end of each day, so my house isn't a mess and I can park my car in the garage.I especially like the fact that they would consult me every time they run into an unforeseen obstacle to advise on what they would do.The job started and finished on time as planned.I also want to mention that Alanna, the administrator/coordinator, made the whole experience so much more pleasant. She is a customer advocate.I've no reservations in recommending Aquatech to anyone looking to install a heat pump system in their home.Thank you,Sergeread more

Andrea W.

16:40 15 Apr 25

Aquatech provided white-glove... service from estimation all the way through installation and beyond for our heat pump and on-demand hot water. They helped us apply for our Canada Greener Home Loan program and guided us the whole way. Highly recommend!read more

Chate S.

20:11 08 Apr 25

I did research on which... company to go for.I met with three companies for this project. After speaking with Quintin, I decided to go with Aquatech. They did not disappoint me. Aquatech did a great job installing dual fuel system. The whole process was smooth. The installation went really well. The staff here are very professional. Great communication. Alanna was awesome coordinating and answering questions and concerns. They helped me out with the process of getting Greener loan and the rebate. Alanna made things very easy for us. I would recommend Aquatech to anyone for quality work and products. Thank youread more

Joerg G

20:04 07 Apr 25

The Aquatech team recently... installed a heat pump and four air handlers in our home, and we couldn’t be happier with the experience. From start to finish, everyone we worked with was exceptional. Quintin provided invaluable assistance during the planning phase, designing a system tailored to our needs and offering clear, detailed cost breakdowns. Marco and his installation crew were equally impressive, completing the job in just four days despite several challenges. Marco tackled each obstacle with skill, professionalism, and a friendly demeanor that made the process stress-free.We’re thrilled with how well the system performs, but what stands out most is the thoughtful placement of the components and refrigerant lines. The team ensured everything blends seamlessly with our home’s exterior, avoiding any unsightly disruptions. We highly recommend Aquatech to anyone considering a similar project—top-notch service and results!read more

Davis S.

05:10 07 Apr 25

Fantastic service and... guidance throughout. Great guys to trust if you have no idea where to start and what to do - they showed me every option and products available before coming to a decision.read more

Claire B.

18:09 04 Apr 25

We had our heat pump and... tankless hot water system serviced yesterday by Aquatech. He did a GREAT job. Super thorough, respectful and timely service. Excellent work!read more

Chris K.

17:42 02 Apr 25

The Aqutech team was a... pleasure to deal with and were amazing from start to finish. The estimator was detailed and solution focused for my needs, the office staff set me up for success with loan and rebate submissions as well as helping secure financing. The work crew was punctual, communicative, and professional. Aquatech are the company to use for any of your mechanical needs in the Lower Mainland. 10/10 would recommend.read more

J M.

22:11 17 Mar 25

Recent Heat Pump... installation:- easy to get in touch with by phone- prompt service- creative / willing to listen to fine details that made the installation and the process of installation work for us- helped us with grant application- helped us to learn how to use the new system- quick follow-up and in-home appointments to help us with issues arising from us learning to use the new systemEveryone we interact with at Aquatech is professional, pleasant, and competent. They are nice people AND they know their stuff!Thank you Aquatech!read more

Seung Hyun K.

07:36 13 Mar 25

We just installed duel system... (furnace & heat pump) with aquatech. It was a very pleasant experience from initial meeting with Jonathan for quotation he explained very thoroughly and guys who came to install were very helpful to explain what they were doing and even brought some space heaters for us to use which we didn't need it because we already have some anyway after finish the job they explained the system very well and cleaned really nice.Allana at the office helped us with applying rebate from Fortis. We are very pleased with their service. I already recommended them to my friends.read more

Jonathan S.

02:57 10 Mar 25

Very positive experience... replacing our aging gas furnace with an all-electric Mitsubishi Zuba heat pump through Aqua-Tech. Mukhpreet and his install team were excellent. Very professional install with a clean end result—the document holder was a nice touch. We ran into a couple of issues post-install, but they were resolved quickly (thanks Yusaku!). This company stands behind their work. Alanna, the office manager, is also super friendly and organized. A great team all around!read more

Raj G.

20:28 24 Feb 25

I recommend Aquatech to my... friends and acquaintances, not only they offered a price match from least expensive Quote I received from another contractor, but also completed installation adhering to Strata bylaws. Also, I'm happy with after sale service request, as they responded quickly and fixed a minor issue I had with the drain pan heater. Great Job! Best wishes to your team!read more

Richard & Cathy P.

14:45 11 Feb 25

Terrific all round experience... with Aquatech from the estimator to the crew who installed our heat pump. Good communication was maintained throughout the job with the office staff as well. Great professional job completed without any concerns. Highly recommend.read more

Jayne B.

18:46 02 Feb 25

Quintin provided us with... clear information to help us decide on new heating systems for both of our homes. The work was done soon after we agreed on the quotes, which were lower than a competitor. Alanna, one of the office personnel, was extremely helpful in applying for the available rebates as well. The installers were respectful and kept things tidy, explaining any modifications required prior to completing the work. We would definitely recommend Aquatech to all our friends. Thank you Aquatech.read more

Bill E.

19:55 23 Jan 25

Aquatech replaced our boiler... and hot water tank. They are one of the best companies I have dealt with. They were extremely well organized and communication was excellent. The work was completed quickly and efficiently, and I was impressed with the care their technicians took in protecting the floors and making sure no walls were were damaged. The workmanship of the technicians shows in the professional look of the finished install. I would not hesitate to recommend Aquatech.read more

Jay R.

22:45 17 Dec 24

Amazing company. The work was... excellent and the team helped us along with financing and the rebate process. Great work, great team, great service! Highly recommended.read more

Pamela L.

21:08 17 Dec 24

From start to finish -our... estimate with Quintin , to Ken, who had a difficult electrical problem to work out- we were very impressed with the whole team.On time, polite, and they even cleaned up at the end of each day. We highly recommend Aquatech .Pam and Sandyread more

siu-hung N.

21:35 09 Dec 24

We just had the Mitsubishi... heat pump installed by Aquatech Vancouver. I will say their team are so professional, from the start of meeting the sales advisor to the admin. office arrangement and the final installation. They all showed their enthusiasm, professionalism and always gave us peace of mind. Their workmanship are so neat and well done. I'm more than happy to give them 5 stars+. Thank you Aquatech team!read more

Gordon T.

17:59 08 Dec 24

Good service . Very... professional .read more

Danny L.

20:13 28 Nov 24

I had a dual-stage heat... pump/gas furnace installed by Aquatech, and they were amazing!The Admin office (Alanna) took care of registering me for all of the tax rebates, and the Federal Greener home loan. It was an easy process and I didn't have to worry about anything.The installation was quick, the Aquatech team talked to my strata and got everything approved and even painted the exterior piping to match my townhome siding, as per the strata request.I highly recommend Aquatech, they're fast and professional.read more

Betina S.

19:24 27 Nov 24

Quentin was super... professional, responsive and thorough in helping me navigate my heating and cooling options. The installation team were very efficient and cleaned up thoroughly after the extensive work, and Alanna in the office if amazing. She helped navigate and process the Federal Loan application. I can't recommend Aquatech enough.read more

Matt M.

20:39 22 Nov 24

Outstanding advice and... service from Aquatech Vancouver Heating. We have a small home in Vancouver and needed to replace our furnace and hot water tank. They had an expert calculate the space, electrical needs, water usage, and give us advice. We went for the environmentally friendly version: Heat Exchanger, dual fuel furnace, and Tankless Water heater. We could not be happier. They showed up right on time, worked tirelessly to get all 3 units in, and didn't leave til it was finished. They took care of a 'flicker' we had in our lights after the install, due to our old dimmer switches. They even stewarded the Fortis BC Rebate process. I would recommend in a heart beat.read more

Manshik H.

16:30 19 Nov 24

Aqua 가족분들께 진심으로 감사드립니다. 이틀에... 걸쳐 저희집의 오래된 개스 퍼니스를 깨끗이 철거하고 새로운 히트펌프로 완벽하게 설치해 주셔서 고맙습니다.처음 Jonathan의 전문적이고 실용적인 견적에 이어 Alanna의 신속하고 친절한 이메일로 Aquatech와의 관계가 시작되었으며, 그렇게 해서 가지게 되었던 우리의 기대를 히트펌프가 설치된 지금까지도 잘 유지될 수 있도록 적극 협조해 주신 모든 직원분들께 감사의 말씀을 드리고 싶습니다.특히 저희들은 처음에 언어 소통 문제를 걱정했었는데 Alanna의 예의바르고 적극적인 협조로 전혀 문제가 되지 않았으며 그 부담감을 완전히 덜 수 있었습니다. 또 히트펌프를 설치하시는 분들은 약속을 잘 지키셨고 친절하면서도 체계적으로 일하시는 모습에서 전문성이 돋보였습니다.그리고 또 언급하지 않을 수 없는 것은 Labor Warranty인데요 이것을 충분히 보장해 주셔서 정말 감사드립니다. Part Warranty에 이어 Labor Warranty가 10년이라는 것은 다른 회사의 1년과 비교했을 때 그만큼 설치 기술에 자신감이 있다는 것을 간접적으로 말해주는 것 같습니다. 덕분에 저희들은 그 긴 기간 동안 히트펌프의 고장에 대한 불안감에서 해방될 수 있어서 좋고요. 그래서 지금처럼 소비자 입장을 충분히 고려하셔서 Great Vancouver의 모든 사람들이 신뢰할 수 있는 Aquatech로 계속 잘 성장하시길 바랍니다. 감사합니다!read more

Atsuko A.

01:56 13 Nov 24

Aquatech installed our... tankless hot water system recently.Jonathan took time to explain everything to us and gave us good price. Marco and the team were professional, knowledgeable and very neat. They worked for three days, each day they cleaned up everything after they were done. After installation was finished, Marco explained about this new system and answered all questions we had. We were very happy to have them work at our house. And we are enjoying this tankless system.read more

Bob B.

17:12 17 Oct 24

A first class company with... first class technicians. Aquatech did my heat pump and processed all my rebates for meread more

Elaine S

23:49 15 Oct 24

This is a long overdue review... that I have been meaning to write and opportunity to thank everyone involved.We had an American Standard Platinum 19 Series Variable Speed Side Discharge Heat Pump and Navien Tankless On-Demand Hot Water Heater installed during June 2023. We had an urgent need to get it done before the end of June and the Aquatech team very generously squeezed us in to what I am sure was a very very busy schedule.This is a complicated process with planning, installation, permits, rebates and trouble-shooting, and we are grateful for the knowledge, expertise, and very hard work of both the admin and technical teams.I want to take this opportunity to acknowledge and thank Roy for recognizing the urgency of our request, setting things in motion so quickly, and administrative support. Jonathan, for his knowledge, expertise, recommendations and also making things happen so quickly. James, OMGosh James - I can't imagine how we would have managed any of it without your incredible help and support through the complicated process with permits and rebates!!And the technical team, Daniel - thank you for all of your support and trouble-shooting. Arman, Manjinder and Arkan for all of your long days and hard work with the installation (I hope I haven't missed anyone!).We have been enjoying the benefits of this system for over a year now, and so grateful for the cooling in the summer and perfect heating in the fall and winter. With a 3-level house, it took a little tweaking to balance the temperatures on each level - cooler in the basement and warmer on the upper floor, but thanks to advice from Daniel we figured out a system that works and are very very grateful.And loving the on-demand unlimited hot water too! It takes a moment for the water to heat up but we never run out!Finally thank you Alanna, for your wonderful administrative support at the end of the project!I took a few photos and sorry that I didn't get more of the whole team. Thanks again!read more